Hôtel Dame des Arts

Please be cautious when booking.

2.0

Extremely disappointed with how this hotel handled my confirmed reservation. I received a full booking confirmation, only to have it cancelled days later without any prior discussion or warning — I found out only through an email stating the rate was a 'technical error' that they claimed was 'beyond their control.' No apology call, no attempt at genuine resolution, just a unilateral cancellation after the fact. To make things worse, they also told me they cancelled because 'selling at a loss is not something we are permitted to do regarding French Law' — a claim I have not been able to verify anywhere, and one that conveniently shifts blame onto a legal technicality rather than taking responsibility for their own pricing error. As a so-called 'goodwill' gesture, they offered me a 25% discount on a rebooking — except the new rate was already roughly 5 times higher than what I had originally paid and confirmed. A 25% discount off a price that's 5x your original booking isn't a real accommodation, it's just a smaller markup on an already inflated rate. This felt less like customer care and more like an attempt to make a bad situation look better on paper. Beyond the inconvenience, I was also financially penalized for a cancellation that was entirely their fault: I paid foreign transaction fees on the original charge AND on the refund, meaning I'm out real money simply because their system displayed a rate they now say they never intended to honor. A confirmed reservation should mean something, and if a hotel cancels for its own pricing mistake, customers shouldn't be the ones absorbing both the financial fallout and a hollow 'discount' that's still a massive price hike. I'd strongly caution other travelers to book with a hotel that stands by its confirmations, rather than one that cancels after the fact and offers a meaningless discount as compensation.

Excellent service, friendly staff, great breakfast, & terrific location!

10.0

The central location and view of the Eiffel Tower from our room & rooftop bar

− Nothing

מלון בוטיקי במיקום מעולה

8.0

מיקום קרוב להכל, אך עם זאת שקט. צוות מלון מעולה, חדרים קטנים אך שיקיים ונוחים מאד.

− ארוחת הבוקר בסיסית מאד, צנועה ממש, חוזרת על עצמה מידי יום ללא שום יצירתיות. וותרו על תוספת ארוחת בוקר וקנו בחוץ...

I stayed 2021. Had good experience.

10.0

I stayed at Hôtel Dame des Arts on my first trip to Paris back in 2021, and I still remember how much I enjoyed my stay. I recently came across the thank-you letter from the hotel and wanted to finally leave a five-star review. The location is excellent—close enough to explore the city but away from the crowds of the main tourist areas. There are also plenty of great local restaurants nearby. The hotel breakfast was very good, and the front desk staff were warm, friendly, and welcoming. I had a wonderful experience here and would happily stay again on a future trip to Paris. ⭐️⭐️⭐️⭐️⭐️

Guest review

9.0

Personeel. Ontbijt. Ligging

− Kamer kan iets groter. Niet echt geluiddicht 's nachts

A very disappointing stay

6.0

We expected high quality of service given the 4-star rating and our credit card privileges - this was our 8th time in Paris and have never encountered such rude staff at the reception. The attitude and lack of communication was not welcome after an early morning flight and a stay for a birthday trip. The hotel itself is quite nice but we will not be staying here for our next visit.