Club Room with Ocean View
Sleeps 4 · 34 m² · Extra-large double bed (Super-king size), 2× Double bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Krystal Cancun
★★★★ Paseo Kukulcan Km 9 lotes 9 y 9 A, Cancún, MX
7.6 guest rating· 3558 reviews
The golf
Krystal Cancun lists Golf course, on the property or within reach.
About this hotel
Oceanfront Paradise
Luxurious Amenities : Indulge in the sauna, hot tub, and oceanfront pool. Each room is equipped with a minibar, cable TV, air conditioning, and a safety deposit box.
Convenience at Your Fingertips : Enjoy on-site car rental, event organization, laundry services, and a tour desk for a hassle-free stay.
Culinary Delights : Treat your taste buds at Hacienda El Mortero with traditional Mexican cuisine and live mariachi music. Start your day with a buffet breakfast and unwind at the on-site bars.
Experience the ultimate beach getaway at Krystal Cancun. Book now for an unforgettable stay!
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Rooms & rates
Standard Room with Two Double Beds
Sleeps 4 · 32 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
- Shower
Romantic Room with Ocean View
Sleeps 2 · 34 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Deluxe Room with Ocean View
Sleeps 4 · 32 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
- Shower
Deal of the Day
Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
- Shower
Standard King Room
Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
- Shower
Deluxe King Room
Sleeps 2 · 32 m² · Queen bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
- Shower
Club Room Ocean View King
Sleeps 2 · 34 m² · Queen bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Family Studio (2 Adults + 2 Children) with Sea View
Sleeps 4 · 40 m² · Extra-large double bed (Super-king size), Sofa bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Minibar
Amenities
- Free WiFi
- Infinity pool
- Kids' pool
- Outdoor pool
- Plunge pool
- Pool bar
- Swimming pool
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness facilities
- Free Parking
- Valet parking
- Breakfast in the room
Show all 97 amenities
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Snack bar
- Air conditioning
- Beach
- Beachfront
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Tour desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Aerobics
- ATM/cash machine on site
- Babysitting/child services
- Beauty Services
- Board games/puzzles
- Broadcast Live sport events
- Car hire
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Cooking class
- Delivered food - securely covered
- Designated smoking area
- Diving
- Dry cleaning
- Entertainment staff
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- Fishing
- Food delivered to guest room
- Fruits
- Garden
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Happy hour
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Karaoke
- Kid meals
- Kids' club
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Pedicure
- Picnic area
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared stationery like menus, pens are removed
- Smoke alarms
- Snorkelling
- Solarium
- Soundproof rooms
- Special diet menus - on request
- Sun terrace
- Sun umbrellas
- Terrace
- Themed dinner nights
- Tour/class on local culture
- Water park
- Water sport facilities on site
- Wine/champagne
- Yoga classes
Location
Paseo Kukulcan Km 9 lotes 9 y 9 A, Cancún, MX
What guests say7.63558 reviews
+ Excellent location / beach access+ Helpful, friendly staff+ Good value for money+ Nice pools and amenities− Rooms dated / maintenance issues− Old/slow elevators− Restaurant quality and coordination problems
Cleanliness7.2
Service8.0
Location9.2
Room Quality6.0
Amenities6.5
Value for Money8.5
Guest review
9.0− Huéspedes ruidosos
Buena atención, buena ubicación y una playa hermosa.
10.0Tomamos una muy buena oferta en Booking, con una excelente relación de calidad-precio. Nos encantó la ubicación, la playa, la atención por parte del personal y la comodidad del hotel. No tomamos el paquete de todo incluido, así que no puedo hablar de alimentos o bebidas.
− No tengo comentarios negativos, todo estuvo muy bien.
Guest review
9.0La ubicación y acceso a la playa, todo muy limpio.
Fue buena la estadía , el personal de limpieza de la habitación excelente
8.0Lá playa en el hotel
− En al baño olor a humedad
Terrible atención: Staff del desayuno y limpieza
3.0Buena ubicacion, piscinas y salida directa al mar.
− 1. El staff de limpieza fue poco servicial e ineficiente, al llegar la habitación estaba sucia, las toallas no habían sido lavadas apropiadamente. Tuvimos que llamarlos a que vuelvan a limpiar y lo hicieron de muy mala gana. 2. En el desayuno bufet nos detuvieron por entrar nuevamente a pedir algo de tomar, dado que por.mi condición de salud necesito tomar pastillas temprano en la mañana. Nos trataron como delincuentes y tuvimos que pagar otro desayuno. La asistente encargada del buffet extremadamente grosera e hizo caso omiso a nuestra situación. El día casi no nos dejan entrar a desayunar. Una pena que contraten gente poco profesional en un lugar tan prestigioso. 3. Las habitaciones dejan mucho que desear, nada que ver con las fotografías. El baño no funcionaba, la cafetera estaba averiada y la ducha necesitaba mantenimiento del sifón. La experiencia en general fue pésima, no me vuelvo a hospedar nunca más en este lugar ni en ninguno de esta cadena hotelera y no lo recomiendo en absoluto.
Excelente
10.0Las instalaciones y el buffet del desayuno
− Todo me gusta, siempre llegamos ahí, solo como recomendación falta mantenimiento de los elevadores, ya que parece que en cualquier momento se van a quedar parados y poner una guía de canales de la televisión
TeeTime Stays · questions
- Does Krystal Cancun have golf?
- Its listing shows Golf course. Tee-time booking and green fees are arranged with the course.
Good to know
The property has the Stay Safe & Clean Sanitary Certification.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Restrictions for the all-inclusive plan:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 40.00