Sandos Griego

brilliant time

10.0

fantastic holiday lovely to see carl and other staff

Disappointing Stay

2.0

Frustrating week with outdated rooms, a terrible pool, and limited food. We recently stayed here as a group of two families with kids aged 11 to 16. Unfortunately, the hotel fell far short of expectations. We will definitely not be returning. Our rooms were very old and disappointing. Instead of a proper modern shower, we had a basic tub with a flimsy, dirty plastic curtain. The swimming pool situation was a major letdown for the kids. The hotel only has one pool. It is tiny, old, and visibly dirty. Because it is the only pool, it was constantly overcrowded and unusable for older kids. They went in only once for half an hour and never went back saying it was disgusting. You could actually see some green patches on the water surface. The dining experience was highly repetitive over our week-long stay. While the food tasted nice, the selection was extremely poor. The restaurant was always chaotic and packed. Breakfast lacked basic items like jam, olives or watermelon. Pancakes were only served once during the entire seven days. The deserts / cakes were very limited and tasted badly. Runny puddings were the worst. We could taste a chlorine on cakes and fruits that were cut into slices. Reception staff were very unfriendly. Overall, not a 4 star hotel. We would not come back to this hotel.

Not a 4 star hotel!

4.0

Do not book this hotel if you're expecting a genuine 4-star experience. We booked this holiday knowing we were travelling on a budget after a more expensive trip earlier in the year. We weren't expecting luxury, but we were expecting a 4-star hotel. This isn't one. Reception staff were unfriendly from the moment we checked in, and that attitude continued throughout our stay. The only people who seemed interested in customer service were the occasional bar staff. The lifeguards spent more time cleaning than watching the pool. The pool area is completely inadequate for the number of guests. People were queuing before 8am for sunbeds that couldn't even be claimed until 9am. Search this hotel on TikTok—you'll see exactly what I mean. The pool area is overcrowded and feels more like a prison yard than a holiday resort. The rooms are extremely dated. They were clean, but that's about the only positive. The bedding was stained, there were marks all over the walls and furniture, and nothing about the room reflected a 4-star standard. It's desperately in need of refurbishment. The food was repetitive and mediocre. Pork seemed to dominate the menu, and after a few days we'd had enough. Breakfast was basic, with very limited fresh fruit compared to other 4-star hotels we've stayed in. We ended up eating at the beach restaurants several evenings instead, and the food there was far superior. The daytime entertainment appeared to cater almost exclusively to Spanish guests, so we didn't bother with it. The evening entertainment was unintentionally hilarious. We found ourselves laughing most nights—but not because there was a comedian! One thing that really affected the atmosphere was the behaviour of some guests. Holidays are for relaxing and enjoying yourself, but there was excessive drinking throughout the day. We witnessed people stumbling around, falling over, spilling drinks onto other guests, walking around topless, and even joining complete strangers' tables uninvited. It made parts of the hotel feel chaotic rather than relaxing. The biggest disappointment is that this hotel simply doesn't deliver what it advertises. A 4-star rating comes with certain expectations, and this hotel falls well short. Torremolinos itself is fantastic. Beautiful beaches, brilliant restaurants, great shopping, markets, and plenty to do. Visit Torremolinos, but book a different hotel. If you're expecting a true 4-star experience, this isn't it.

An honest review from a regular budget traveller

6.0

Whether you like this hotel or not totally depends on what you are looking from a holiday and how much you you want to relax or enjoy your personal space... Pros. Drinks lovely. Food lovely if you're not fussy (I'm not) , fussy eaters are best suited to eat at the snack bar where there are burgers, sausages and chips ect. Rooms basic but clean and serviceable. Good location to wonder into town. Shuttle service to the beach. The inside of the hotel and toilets where always clean. Cons. The pool is chaos in the mornings, people are out at 7.30 sitting around the pool on plastic furniture holding spaces ready for the sunbeds to be released, there is a lot of hostility. The outdoor area is way too small for the amount of guests and everyone ends up on top of each other, squeezing out and around lungers and people when you want to get a drink or go to the pool.. It's not a relaxing environment at all. They do have an adult only sunbathing terrace on the 8th floor but obviously that's not suitable if you want to use the pool, the lift is so slow its almost going backwards and its a huge amount of steps if you walk it. Pool towels are not provided, you must bring your own. Children are not allowed inflatables or balls in the pool. A shocking amount of sunbeds, parasols and plastic furniture are damaged and dirty, in the evenings the loungers where just stacked up, never hosed down and it shows. You don't get given a map or any instructions when you arrive at the hotel so you have to work out where everything is yourself. Unless you go to the restaurant at the very earliest sittings that too is chaos, people don't queue, push past each other, always a hectic experience. Perhaps a one way system and some directional arrow would help with this. The whole hotel experience felt loud and chaotic. The surrounding area has a busy road so its very noisy at night. With regards to value, I have to admit that I have paid less and had better. We only booked for 5 night and I was worried it wouldn't be enough but, I was more than ready to leave.

Excellent stay - great food, drinks and staff

10.0

Had a week long all inclusive stay at Sandos Griego last week. A fantastic stay, selection of food in the main buffet restaurant was fantastic and there was never a shortage of food even though it was very busy. There was something different every day and it was brilliant. There was always plenty of tables at all sittings throughout the day and was clearly well managed by staff. Staff were very kind throughout the hotel. Special mention to Carl and the staff in the Gioconda restaurant. Fantastic food and service. Bar was always fairly good in terms of queueing and great selection of drinks. The pool was busy but most mornings beds were always available even after breakfast. We had two Superior rooms for our booking and they were very nice, spacious and very comfortable. We will definitely be back in the near future!

Expect what you pay for

2.0

I have to agree that this is a very cheap hotel given the location, but at the same time very disappointing. I agree with all the negative reviews as our stay reflects that. If you are looking at the reviews and some of the very positive ones you might find that the reviewers have only one contribution, not all, but a lot of them. When I stayed at the hotel I was “bribed” to give a really positive review to keep their four-star status. Unfortunately, that is not the case. This is a cheap hotel and if you book it, expect a cheap experience. Look at the prices of nearby hotels and perhaps if you prefer a four-star experience then book elsewhere. It is not the hotel’s fault, it will be your fault for booking a sub-standard hotel.