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Quay West Suites Melbourne

★★★★★ Southgate Avenue, Melbourne, AU

9.2 guest rating· 2026 reviews

The golf

Quay West Suites Melbourne lists Golf course, on the property or within reach.

About this hotel

Luxurious Suites with Stunning Views

Located in Melbourne CBD, Quay West Suites offers 5-star accommodation with spacious suites boasting balconies and panoramic views over Yarra River. The suites feature LCD TVs and fully equipped kitchens, providing a comfortable and convenient stay.

Relaxation and Wellness Amenities

Guests can unwind and rejuvenate at the 15-metre indoor lap pool, spa, sauna, and fitness center. Whether it's a refreshing swim or a soothing sauna session, the hotel ensures a relaxing experience for all visitors.

Dining Experience at Jarrah Restaurant & Bar

Indulge in a culinary journey at the hotel's Jarrah Restaurant & Bar, offering a menu filled with seasonal specialties. From fresh local seafood to succulent steaks, guests can savor delicious meals indoors or on the spacious terrace.

Experience luxury, relaxation, and exquisite dining at Quay West Suites Melbourne. Book your stay now to enjoy a memorable experience in the heart of the city.

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Rooms & rates

One-Bedroom Deluxe Suite with Balcony - Floors 10-15

Sleeps 3 · 52 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Two-Bedroom Two-Bathroom Deluxe Suite with Balcony and River View - Floors 10-15

Sleeps 6 · 88 m² · Extra-large double bed (Super-king size), Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

One-Bedroom Superior Suite with Balcony - Floors 4 - 9

Sleeps 3 · 52 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

One-Bedroom Superior King Suite with Balcony and City View

Sleeps 3 · 52 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

One-Bedroom Deluxe Apartment with One King Bed and Balcony

Sleeps 3 · 52 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Two-Bedroom Premium Apartment with Two King Beds and Balcony

Sleeps 5 · 90 m² · Queen bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Studio Room with Twin Beds

Sleeps 3 · 36 m² · 2× Twin bed, Queen bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Two-Bedroom Two-Bathroom Superior Suite with Balcony Floors 4 - 9

Sleeps 6 · 88 m² · Extra-large double bed (Super-king size), Queen bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Three-Bedroom Two-Bathroom Premium Apartment with Balcony - Floors 16-26

Sleeps 7 · 162 m² · Queen bed, Extra-large double bed (Super-king size), 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Bathrobe
  • Private bathroom

Amenities

  • Free WiFi
  • Heated pool
  • Indoor pool
  • Salt-water pool
  • Swimming pool
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Golf course
Show all 69 amenities
  • 24-hour front desk
  • Mobile app for room service
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Access to health care professionals
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Face masks for guests available
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Hot tub/Jacuzzi
  • Invoice provided
  • Ironing service
  • Key access
  • Key card access
  • Kid meals
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Sun terrace
  • Terrace
  • Wine/champagne

Location

What guests say9.22026 reviews

+ Friendly staff+ Great location− Mice in room− Wi-Fi issues
Cleanliness8.2
Service9.6
Location9.9
Room Quality8.6
Amenities9.2
Value for Money9.1

Despite the cleanliness issues, staff were responsive and professional in resolving our concerns.

7.0

The location was excellent, and the customer service from the staff was outstanding throughout our stay. After reporting finger and toenail clippings in our room, the issue was addressed promptly, and we were swiftly relocated to another room. As a gesture of goodwill, we were also provided with complimentary sparkling water. The following day, after reporting stains on the bed sheets in the new room, the staff followed up with us and kindly offered a complimentary bottle of wine and cheese board, which we gratefully accepted. The included breakfast was very good, and the coffee was particularly enjoyable.

− Unfortunately, the cleanliness of the accommodation was disappointing. Upon arrival, I noticed finger and toenail clippings on the rug beneath the coffee table in the lounge area. In addition, when I pulled back the bedding to get into bed, I found stains on the fitted sheet.

Evelyn · AU · 2026-10-17

Guest review

7.0

The location is unparalleled..

− We found the towels to be rather hard and thin, not as good as in previous visits. The breakfast provided on Thursday 15th was under par. The eggs were hard and dry and the toaster barely warmed the bread, much less toasted it. Friday's breakfast was better at least.

Claire · AU · 2026-10-16

Guest review

10.0

Good room size, great location and exceptional views.

Zac · AU · 2026-10-15

Perfect location and facilities for family city stay.

8.0

Great location, apartment was spacious and clean. Really friendly and helpful staff. Kids loved the indoor pool.

− Breakfast was a little underwhelming but did the job.

Alice · AU · 2026-10-15

Highly recommend this hotel

10.0

The staff were fantastic. We enjoyed our stay and loved the location. The room was very comfortable and well serviced.

− The WiFi dropped out quite a bit.

Danielle · AU · 2026-10-13

Fantastic location, great breakfasts.

9.0

Fantastic location, beside the Princes Bridge, just a quick walk across to the Flinders Station, on the Promenade. Great indoor pool. Friendly staff. Great breakfasts.

− Uber's had trouble fiding the location unless I put the exact address in.

Steven · NZ · 2026-10-12

TeeTime Stays · questions

Does Quay West Suites Melbourne have golf?
Its listing shows Golf course. Tee-time booking and green fees are arranged with the course.

Good to know

Please note that there is a 1.4% charge when you pay with a credit card.

Please note that renovation work will be carried out from December 2025 to July 2026. Guests may experience disturbance and view obstruction from Monday to Friday. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.