Queen Room with Garden View
Sleeps 2 · 30 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
- Minibar
La Hacienda Hotel, at Xcaret
Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, MX
9.7 guest rating· 109 reviews
The golf
La Hacienda Hotel, at Xcaret lists Golf course, on the property or within reach.
About this hotel
Luxurious Accommodation and Top-notch Amenities
Hacienda Xcaret in Playa del Carmen offers a truly indulgent stay with air-conditioned rooms equipped with modern conveniences like a coffee machine and flat-screen TV. Enjoy the outdoor pool, garden, and free bike rentals during your stay.
Convenient Location and Nearby Attractions
Situated just a short distance from Playa del Carmen Maritime Terminal and ADO International Bus Station, Hacienda Xcaret is the perfect base for exploring the area. Visit nearby attractions like Church of Guadalupe and make use of the hotel's airport transfer services.
Recreational Activities and Relaxation
Take advantage of the on-site table tennis facilities or explore the area on a cycling adventure. After a day of activities, unwind in the shared lounge or on your own private terrace. With free WiFi throughout the property, staying connected is a breeze.
To experience luxury and convenience in Playa del Carmen, book your stay at Hacienda Xcaret now.
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Rooms & rates
King Room with Garden View
Sleeps 2 · 35 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
- Minibar
Deluxe Double Studio
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Kitchen
Deluxe King Suite
Sleeps 2 · 60 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
- Minibar
Deluxe King Suite
Sleeps 2 · 25 m² · Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Coffee/tea maker
Twin Room with Garden View
Sleeps 4 · 35 m² · 2× Queen bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
- Minibar
Twin Room
Sleeps 2 · 35 m² · 2× Twin bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Coffee/tea maker
King Studio with Sofa Bed
Sleeps 3 · 40 m² · 2× Extra-large double bed (Super-king size), Sofa bed
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Kitchen
Studio - Disability Access
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Kitchen
Deluxe Suite
Sleeps 2 · 35 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
- Coffee/tea maker
Amenities
- Free WiFi
- Outdoor pool
- Pool with view
- Swimming pool
- Spa/wellness center
- Free Parking
- Accessible parking
- Air conditioning
- Sun loungers or beach chairs
- Golf course
- Tour desk
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
Show all 57 amenities
- Access to health care professionals
- Airport drop off
- Airport pick up
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Facilities for disabled guests
- Fire extinguishers
- First aid kit available
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Ironing service
- Key access
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Massage services
- Outdoor furniture
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Shallow end
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Toilet with grab rails
- Wheelchair accessible
Location
Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen, MX
What guests say9.7109 reviews
+ Welcoming host+ Beautiful and peaceful location+ Spacious and comfortable accommodation+ Unique experience with nature− Difficulty finding the location− Some issues with cleanliness (e.g., musty smell)
Cleanliness8.9
Service10.0
Location9.9
Room Quality9.5
Amenities9.9
Value for Money9.9
Guest review
8.0L’estetica meravigliosa della struttura
− Il ritorno la sera è stato disagiante e complicato, in quanto l’hotel si trova in un complesso chiuso, e alcune strade di accesso vengono sbarrate
Guest review
10.0Excelente
Un pequeño secreto muy cerca de Xcaret.
10.0La Hacienda Hotel Xcaret no es un hotel convencional de Playa del Carmen. Está junto a Xenses, escondido en medio de la selva, y llegar allí tiene algo de descubrimiento. Cruzas la entrada y la primera pregunta sale sola: ¿dónde estoy? Porque La Hacienda tiene algo difícil de explicar. Es íntima, diferente, casi secreta. Un pequeño oasis con personalidad propia, alejado por completo de la lógica de los grandes resorts de la Riviera Maya. Y luego están ellos. Skip es uno de los personajes más encantadores que hemos conocido en el Caribe mexicano: discreto, cercano y con ese talento poco común de hacerte sentir en casa sin invadir jamás tu espacio. Nora se ocupa de que todo esté bien y Santos, de que nada falle. Nos alojamos en la suite Los Arcos y fue, sencillamente, mágica. Pero hay algo que no aparece en las fotos: las conversaciones. Hablad con ellos, preguntadles, dejaos recomendar. Conocen lugares, rincones y experiencias que merece la pena descubrir. Hay sitios a los que vas a dormir. Y hay otros que, casi sin darte cuenta, se convierten en parte del viaje. La Hacienda es uno de ellos.
− Todo ha sido perfecto.
Overall, my stay was very good; I would come back!
9.0Overall, the place is very good great for anyone who appreciates a vintage, handcrafted 1980s-style Decor; I liked this new version. The gentleman who greets you is very attentive at all times.
− Just two small things I noticed: the entrance to the location is a bit tricky it’s easy to get a little lost and the air conditioning has to be turned off when you leave the room, plus it doesn't cool very well while you're inside. But these are things that can be fixed; otherwise, everything was great!
TeeTime Stays · questions
- Does La Hacienda Hotel, at Xcaret have golf?
- Its listing shows Golf course. Tee-time booking and green fees are arranged with the course.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.