Mondrian Beach Lifestyle Resort By Accor

Ce n’est pas un hôtel où je retournerai

6.0

L’emplacement

− Manque des places au bord de la piscine et transats à la mère pour les clients d’hôtel. Stress constant pour arriver le premier pour être sûr d’avoir sa place. Les pris des boissons beaucoup trop élèves. Manque de climatisation dans les assesseurs et dans le lobby. Beaucoup de bruit dans le couloir, aucun isolation de la porte

Was anders zeer aangenaam

8.0

Personeel

− Beetje ver web van Ibiza stad

Muy recomendable

10.0

La atención de todo el personal y las instalaciones. Es hotel es super lindo y bien ubicado. Habitaciones super bien equipadas y limpias.

It’s okay, but I wouldn’t stay there again.

7.0

New hotel, has a great gym.

− It doesn’t feel like a 5 star hotel more like 4 star. Staff inattentive, very slow, poor customer service. Around the pool area people reserve their beds from early morning so you can’t get a bed too. Breakfast, slowest service ever staff forget your orders so you just waiting there for hours. I know it’s a new hotel but somebody needs to upskill their employees to the right standards.

Good but required more attention to guests complaints

3.0

The hotel is very stylish, fresh and very well located. There is no need to get sun beds on the beach as you can walk down from the hotel directly to the sea - that was the reason I choose this hotel

− Unfortunately, despite a variety of facilities, we had a bad experience due to negligence of the staff. For three nights we had a problem with an air conditioning turned on every night automatically at the temperature of 21 degrees. Note: we switched it off on purpose every night, however it is strangely repeatedly switched on. I left a complaint at the reception and it seemed a concern for them but eventually no one showed up to fix it. As a result - we both ended up having a cough and temperature at the end of our stay. It is really so sad the vacation was spoiled because of that. The stuff at the restaurant looked lost at the breakfast - everyone had to catch them to order. The rest is ok.

PERSONALE ECCELLENTE. Soggiorno indimenticabile

10.0

Struttura eccezionale e personale di un livello eccelso!!! Un grazie di cuore Enorme a Lorena e Daniele. Persone così speciali rendono il tuo soggiorno meraviglioso e indimenticabile! Un grazie anche a Davinia, Adrian e Andreas. Quando di un soggiorno ricordi non solo la fantastica struttura ma la professionalità e gentilezza del personale ecco che tutto diventa perfetto e indimenticabile !!! Grazie !!!

− Nulla di nulla . Tutto perfetto !!!