Grand Family Suite Garden View
Sleeps 7 · 154 m² · Twin bed, 2× Double bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Moon Palace The Grand Cancun All Inclusive
★★★★★ Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Cancún, MX
8.5 guest rating· 509 reviews
The golf
Moon Palace The Grand Cancun All Inclusive lists Golf course and Mini golf, on the property or within reach.
About this hotel
Luxurious Accommodations
Moon Palace The Grand Cancun All Inclusive offers elegant rooms with modern amenities including flat-screen TVs, iPod docking stations, and luxurious bathrooms with complimentary toiletries. Some rooms even feature a cozy seating area for relaxation, ensuring a comfortable stay for all guests.
Abundant Leisure Activities
Guests can indulge in a variety of activities at the resort, from water sports and golfing to cycling and enjoying the private beach area. With free bicycle use and car hire services available, exploring the beautiful surroundings of Cancún has never been easier.
Exceptional Services and Facilities
Experience top-notch hospitality with a 24-hour front desk, a hairdresser's, and a gift shop on-site. The resort also boasts an outdoor pool, children's playground, and a restaurant serving delicious meals. Free WiFi and parking add convenience to your stay at this magnificent property.
Book now for an unforgettable stay at Moon Palace The Grand Cancun All Inclusive and make lasting memories in the heart of Cancún.
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Rooms & rates
Grand Presidential Suite
Sleeps 7 · 200 m² · Extra-large double bed (Super-king size), Twin bed, 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Deluxe Garden View
Sleeps 5 · 77 m² · Extra-large double bed (Super-king size), Twin bed, 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Adapted bath
Grand Three Bedroom Sunset Villa
Sleeps 8 · 725 m² · Sofa bed, 2× Double bed, 2× Double bed, Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Three Bedroom Swim-up Villa
Sleeps 8 · 1025 m² · 2× Double bed, Extra-large double bed (Super-king size), 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Four Bedroom Sunset Villa
Sleeps 12 · 819 m² · 2× Extra-large double bed (Super-king size), 2× Extra-large double bed (Super-king size), Queen bed, Queen bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Four Bedroom Swim-up Villa
Sleeps 12 · 1142 m² · Extra-large double bed (Super-king size), Extra-large double bed (Super-king size), Queen bed, Queen bed, Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Three Bedrooms Villa
Sleeps 10 · 725 m² · 2× Extra-large double bed (Super-king size), Queen bed, 2× Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Four Bedroom Suite Villa
Sleeps 12 · 819 m² · 2× Extra-large double bed (Super-king size), Queen bed, 2× Extra-large double bed (Super-king size), Queen bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Additional bathroom
Grand Deluxe Garden View
Sleeps 4 · 77 m² · Extra-large double bed (Super-king size), 2× Double bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Adapted bath
Amenities
- Free WiFi
- Fence around pool
- Heated pool
- Outdoor pool
- Pool bar
- Pool with view
- Rooftop pool
- Swimming pool
- Swimming pool toys
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness classes
Show all 134 amenities
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Beach
- Private beach area
- Sun loungers or beach chairs
- Golf course
- Mini golf
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Airport shuttle (additional charge)
- Access to health care professionals
- Aerobics
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Babysitting/child services
- Beauty Services
- Bike tours
- Billiards
- Board games/puzzles
- Bowling
- Broadcast Live sport events
- Car hire
- Cashless payment available
- CCTV in common areas
- Chapel/shrine
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
- Cooking class
- Currency exchange
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Entertainment staff
- Evening entertainment
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Fruits
- Games room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hair Salon Services
- Hand sanitizer in guest room and key areas
- Happy hour
- Horse riding
- Hot tub/Jacuzzi
- Indoor play area
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Kid-friendly buffet
- Kids' club
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Live music/performance
- Lockers
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Nightclub/DJ
- Outdoor furniture
- Pedicure
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Snorkelling
- Special diet menus - on request
- Staff adhere to local safety protocols
- Steam room
- Sun terrace
- Sun umbrellas
- Table tennis
- Tennis court
- Tennis equipment
- Terrace
- Tour/class on local culture
- Water park
- Wine/champagne
- Yoga classes
Location
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO,, Cancún, MX
What guests say8.5509 reviews
+ Great amenities for families+ Spacious rooms− Inconsistent food quality− Poor housekeeping service
Cleanliness7.5
Service9.5
Location9.0
Room Quality8.5
Amenities9.0
Value for Money8.5
Muy desatendidas las habitaciones…
1.0El cuarto tenía muchos defectos estaba fallando varias cosas las reporte y solo mandaban a alguien de manera rápida solo para que no dijera nada los carritos tardaban muchísimo y siempre llenos…..
− Creo que el hotel está teniendo fallas por el uso y no las arreglan solo asen algo rápido para que no digan nada… la agua fría en el yacusi no funcionaba, dreje tapado, el cuarto olía a humedad, las conexiones desconectadas…. En una ocasión en un restaurante no había luz tuve que llamar en múltiples ocasiones al mantenimiento…
Mala relación calidad precio
4.0El kids club
− Habitaciónes antiguas no remodeladas. Demasiada cantidad de gente. Había que hacer fila para todo. Los tiempos de espera en los restaurantes fueron eternos.... No habían suficientes camastros en el parque acuático debido a la cantidad de personas.
My stay
8.0The facilities are pretty, food is good
− The facilities such as the pools closed too early (around 7pm), there's barely anything to do on Sunday, and the club is only open 3 random days in the week.
Guest review
6.0− הצוות לא נחמד בכלל, בכל מקום רק מחפשים טיפים ומנסים לעבוד עליך בכל פינה ולגבות עוד כסף
TeeTime Stays · questions
- Does Moon Palace The Grand Cancun All Inclusive have golf?
- Its listing shows Golf course and Mini golf. Tee-time booking and green fees are arranged with the course.
Good to know
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information.
In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.
Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services.
Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply.
Please note that any other Special Requests are subject to availability and additional charges may apply.